Specialty 3PL & the Client Experience Pt. 1

By Albert Cooksey |

Lesley Langley, Senior Manager of Client Services and Albert Cooksey, Vice President of Business Development for ICS share their thoughts on the spectrum of client service models among 3PLs and how that impacts manufacturer needs. They also discuss how client needs, expectations and individual profiles impact a 3PL provider and the way it operates.

About the Author

Albert Cooksey

Albert Cooksey

Senior Vice President, Client Relations
Albert Cooksey is Senior Vice President of Client Relations for ICS. Mr. Cooksey supports pharmaceutical manufacturers launching commercial medications, including cell and gene therapies, by providing consultation throughout the sales process. He manages all aspects of business development activities to ensure RFPs meet the needs of each pharmaceutical manufacturer, while also working with existing clients on logistics solutions and new product introductions into the ICS 3PL support model. 
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