Complete Order-to-Cash Services
Partnership when you need it most
Complete order-to-cash services
Delivering tailored supply chain and commercialization solutions to optimize patient care
We have 100+ customer service associates on-staff that manage 1,000,000+ orders annually. We provide operation hours that cover business hours across the country and we have existing capability to support phone, fax, email and EDI orders. Our highly trained customer service associates have experience supporting various models of market distribution strategies.
Warehouse: Pick, Q&A, Pack & Ship
We oversee distribution across more than 20,000 SKUs and 835,000+ square feet of managed warehouse space. We can support programs across all of our state-of-the-art distribution facilities located in Louisville, Kentucky; Reno, Nevada; and Columbus, Ohio.
Accounts Receivable management
Our expert Accounts Receivables team manages $4.7 billion monthly, at a rate of 97% current. ICS provides our manufacturing partners and their customers with a direct point of contact to support the span of Financial services provided. Audited, accurate and timely invoicing, cash applications, collections and month end close processes provide our manufacturing partners with confidence in our ability to effectively manage accounts receivables.
DataMart: complete visibility
Our DataMart web portal reporting tool allows manufacturers to view orders as they are processed through our system in real-time, 24/7, and obtain daily confirmed order activity through our reporting application. Our clients can receive integrated, online and real-time reporting encompassing all aspects of inventory, distribution, order and financial management.
Regardless of your business’ size, effective financial management is essential to success.
Client Financial Services
Managing the complete spectrum of financial services to ensure accurate and thorough reporting, our Client Financial Services team currently provides cash posting, accounts receivable, month-end close and audit support to 145+ unique programs. Financial controls ensure that manufacturers have accurate, timely and complete transactional information to plan, monitor and manage business operations.
Contract management and chargeback processing
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Looking for third-party logistics solutions that improve supply chain efficiencies and maximize commercialization success? Contact us to learn more.