ICS: a history of delivering innovation
Scroll to explore the evolution of ICS through a series of signature moments, from our inception to present day, as well as how we anticipate continually elevating the concept of partnership in global healthcare logistics.
With an average of eight blockbuster drugs launching per year, the third-party logistics (3PL) world was at an inflection point in the 1990s. Multiple carriers emerged and began offering outsourced warehousing “pick, pack, and ship” services on behalf of pharmaceutical manufacturers.
ICS is founded in Addison, Texas with a quintessential question to ask:
Do you want a healthcare company handling your logistics or a logistics company handling your healthcare?
The company is officially incorporated to become Integrated Commercialization Solutions – or ICS, as it is more commonly known today
Leaders in technology
ICS pioneers a breakthrough in women’s health via a direct-to-consumer product ordering initiative – helping transform the way patients use the web.
As the ’90s came to a close, every day was an opportunity for ICS to listen to our clients, hear their unique challenges, and deliver innovative solutions that set the stage for the next monumental decade of partnership, collaboration, and specialty pharmaceutical commercialization.
Combining high-tech with high-touch changes everything
Welcome to the digital age. At the turn of the millennium, online banking is catching on in households nationwide. Over the next decade, 3PL providers follow the technology with real-time Accounts Receivable offerings that foster manufacturer trust. “Pick, pack, and ship” becomes table stakes as manufacturers become increasingly comfortable with outsourcing back-office, order-to-cash functions.
ICS engineers system security
ICS opens its first flagship distribution center at Commerce Crossings in Louisville, Kentucky
Revolutionary Title Model launches
ICS earns the trust and designation for relabeling capabilities, a huge boon toward ensuring speed-to-market efficiency.
ICS earns an FDA establishment license to re-label, re-package, and kit product in our distribution center
ICS pioneers the concept of a Nurse Field Team
ICS is awarded our first ISO 9001:2000 Certification
ICS builds a new 200,000-square-foot distribution center
With 125,000 square feet dedicated to 3PL and another 75,000 square feet for specialty distribution, our new distribution center in Louisville, Kentucky opens.
ICS introduces robust data reporting in support of superior scaling
Reno, Nevada distribution center opens
ICS launches ReturnConnect System – a proprietary innovation in simplifying and improving the returns process
ICS headquarters move from Addison, Texas to Frisco, Texas
ISO 9001:2008 Certification earned
Evolving the concept of innovative, 1:1 partnership
The era of the “specialty revolution” is upon us, with a pipeline shift to specialty products and increased distribution and logistics complexity. Always looking ahead, ICS is poised to usher in a blend of enhanced capabilities to position our partners for continued success.
ICS continues to expand by opening a second facility in Louisville, Kentucky - the new facility is dedicated to 3PL product
ICS develops InCharge
ICS develops and implements a revolutionary, higher efficiency chargeback processing system called InCharge, providing a contract management solution for healthcare companies in the outsourcing environment.
ICS is selected for a breakthrough therapy in the orphan space
ICS is built to support the mission of orphan manufacturers
Orphan manufacturers not only often require special handling for their products, but also need a partner who understands their unique perspective in the therapy landscape. These types of manufacturers must ensure every step is taken to stay lean and funnel capital back into drug discovery, rather than building and supporting infrastructure. From super cold-chain handling to delivery around the world, ICS is built to support the mission of orphan manufacturers – with 3PL services even being delivered within just hours of product availability.
ICS moves into larger distribution center in Reno
ICS becomes the first automated specialty distribution organization in the country
The Columbus, Ohio distribution center opens
ICS creates Implementation Project Managers
ICS introduces ICS Analytics
ICS advances the industry with a proactive mission to facilitate product serialization
Select below to learn more about how ICS is tracking ahead of the serialization trend.
ISO 9001:2015 Certification achieved
ICS attains Customs-Trade Partnership Against Terrorism (C-TPAT) certification
Foreign Trade Zone (FTZ) certification achieved for the Columbus, Ohio distribution center
ERP Software Upgrade
Grand Opening Celebration for the Columbus, Ohio Distribution Center
Grand Opening Celebration for Carrollton Corporate Office
Ribbon Cutting and Grand Opening Celebration for Carrollton Corporate Office
2020 and beyond