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3PL logistics

25+ years of managing complexity with care.
100% committed to your success.
The first and only 3PL services provider with cryogenic storage

Since 1997, we have been leaders in outsourced 3rd party logistics for the pharmaceutical industry. As an exclusive full-service specialty provider of 3PL logistics with cryogenic storage capabilities for cell and gene therapies, we place a strong emphasis on improving supply chain efficiency, maximizing return on investment, and delivering exceptional patient care.

ICS is a specialty logistics partner that works with pharmaceutical manufacturers to develop efficient, high-quality supply chains. As a pioneer in the market, ICS has helped bring hundreds of products to markets for more than two decades.


What is 3rd party logistics?

3PL, or third-party logistics, is a strategic partnership where a pharmaceutical manufacturer looks for ways to improve its supply chain. They outsource logistics services to experts such as ICS. This collaboration allows you to focus on core operations while your dedicated logistics partner provides 3PL management of transportation, warehousing, and distribution with specialized services like cold chain storage.

By leveraging a 3PL provider, you can enhance supply chain efficiency, reduce costs, and ensure timely delivery of pharmaceutical products to customers. It is a smart way to optimize your logistics operations and meet the high standards of the pharmaceutical industry.

How do 3PL logistic providers work?

In the pharmaceutical industry, 3PL logistics involves several key stages to ensure the efficient and safe delivery of products:
ICS transportation management

Transportation management

  • This stage involves the planning, execution, and optimization of the movement of pharmaceutical goods.
  • 3PL logistics providers use specialized vehicles and temperature-controlled containers to maintain the integrity of sensitive products during transit.
ICS warehousing and inventory management

Warehousing and inventory management

  • Pharmaceutical products often require specific storage conditions, such as temperature and humidity control.
  • 3PL warehouses are equipped with advanced systems to track inventory levels, expiration dates, and ensure compliance with regulatory standards.
ICS order fulfillment and distribution

Order fulfillment and distribution

  • Once orders are received, 3PL providers pick, pack, and ship pharmaceutical products to their destinations.
  • Advanced order management systems enable accurate and timely delivery, ensuring customer satisfaction.


What are the benefits of using 3PL services?

3PL logistics providers possess specialized knowledge in managing pharmaceutical products, ensuring compliance with industry regulations, and safeguarding temperature-sensitive items. By partnering with 3PL logistics provider, pharmaceutical enterprises can gain a competitive advantage, streamline processes, and guarantee the safe and efficient 3PL distribution of critical medications to patients.
  • Adaptability and scalability
    3PL providers offer flexible 3PL solutions to meet fluctuating demands in the healthcare sector, allowing companies to adjust resourcing as needed.
  • Improved customer service standards
    Through reliable and punctual delivery of pharmaceutical goods, 3PL providers contribute to heightened customer satisfaction levels and uphold brand reputation.
  • Rigorous risk management and compliance
    3PL providers ensure adherence to strict pharmaceutical regulations, minimizing the risks of non-compliance, errors, and product recalls. 
  • Focus on core activities
    Delegating logistics responsibilities to a 3PL provider enables pharmaceutical manufacturers to concentrate on key functions like research, development, and production.
  • Specialized pharmaceutical logistics expertise
    3PL logistics providers possess specialized knowledge in managing pharmaceutical products, ensuring compliance with industry regulations, and safeguarding temperature-sensitive items. 
  • Technology and innovation
    Leveraging advanced technology for inventory control, monitoring, and analytics, 3PL providers enhance supply chain visibility and operational efficiency. 
  • Cost-effective solutions
    By entrusting logistics to a 3PL partner, pharmaceutical companies can cut operational expenses related to transportation, storage, and distribution. By partnering with 3PL logistics provider, pharmaceutical enterprises can gain a competitive advantage, streamline processes, and guarantee the safe and efficient 3PL distribution of critical medications to patients.
The growth of 3rd party logistics

The growth of 3rd party logistics

The growth of 3rd party logistics

Our relationships run deep: our solutions provide support for manufacturers ranging from commercial launch to those with multiple commercialized programs. The pharmaceutical industry has witnessed a significant surge in the utilization of 3PL services to enhance supply chain efficiency.

This growth can be attributed to the increasing complexity of pharmaceutical logistics, including the need for specialized handling of temperature-sensitive products and adherence to stringent regulations. Pharmaceutical companies have increasingly turned to 3PL providers to leverage their expertise in compliance, advanced technology, and tailored excellence in 3PL solutions to meet the industry's evolving demands and ensure the safe and timely delivery of vital medications to patients.

The growth of 3rd party logistics


What is included in our 3PL logistics services?

Through a comprehensive range of services, ICS as a 3PL logistics provider offers pharmaceutical companies tailored solutions to optimize their supply chain operations, ensure product integrity, and meet regulatory requirements in the pharmaceutical industry.

ICS pharmaceutical warehousing solutions

Pharmaceutical warehousing

ICS offers state-of-the-art pharmaceutical warehousing facilities designed to meet the specific needs of pharmaceutical products. These facilities are equipped with advanced temperature control systems and adhere to strict regulatory standards to ensure product integrity.
ICS temperature-controlled transportation services

Temperature-controlled transport

ICS specializes in temperature-controlled transportation services, ensuring that pharmaceutical products remain within the required temperature ranges during transit. This service guarantees the safe and secure delivery of temperature-sensitive medications to their destinations.
Regulatory compliance management

Regulatory compliance management

ICS provides expertise in navigating complex pharmaceutical regulations, ensuring that all logistics operations meet the necessary compliance standards. This service helps pharmaceutical companies mitigate risks and maintain regulatory adherence.
ICS inventory management

Inventory management

ICS offers advanced inventory management and optimization solutions to help pharmaceutical companies streamline their supply chain operations. By optimizing stock levels, monitoring inventory turnover, and minimizing waste, this service enhances efficiency and reduces costs.
ICS order fulfillment and distribution

Order fulfillment and distribution

ICS excels in order fulfillment and 3PL distribution services, ensuring prompt and accurate delivery of pharmaceutical products to customers and healthcare providers. Through efficient distribution processes, we help improve supply chain reliability and customer satisfaction.
ICS reverse logistics solutions

Reverse logistics solutions

ICS handles reverse logistics for pharmaceutical products, including returns, recalls, and product disposal in compliance with industry regulations. This service helps manage product recalls effectively and sustainably handle product returns.

Global logistics and integrated solutions

We operate with consistency across the globe with full visibility and control over your end-to-end processes. We also centralize your supply chain demand planning, which streamlines the coordination of sales planning and forecasting with production planning. With a reduced number of contact points and suppliers, our cohesive approach enables seamless handoffs.

As part of Cencora, we support pharmaceuticals at every point of the product lifecycle from early discovery through mature product management. We strive for accelerated speed to market and optimized product lifecycle support to deliver better outcomes for patients.


Tips for companies striving to improve their supply chain

Expert opinion

Frequently Asked Questions

Third-party logistics (3PL) is a practice where companies outsource logistics and supply chain functions to specialized providers to streamline operations and improve efficiency.

ICS is a prime example of a top-tier third-party logistics provider in the pharmaceutical industry. With a strong focus on precision and expertise, ICS offers a comprehensive range of logistics services tailored specifically for pharmaceutical companies. Our services include state-of-the-art warehousing facilities equipped to handle sensitive pharmaceutical products, efficient order fulfillment processes, temperature-controlled storage solutions for cold chain logistics, and country-wide distribution capabilities. By leveraging our extensive experience and industry knowledge, ICS ensures the safe and compliant handling of pharmaceutical products throughout the supply chain, helping our customers optimize their logistics operations and deliver products to market efficiently and securely.

In the pharmaceutical industry, the main difference between 3PL and 4PL logistics models lies in the level of involvement and scope of services provided.

A 3PL typically focuses on specific logistics functions such as warehousing, transportation, and distribution. Pharmaceutical companies that engage with a 3PL outsource these logistics operations to a specialized provider, allowing them to streamline their supply chain and focus on core activities.

On the other hand, a 4PL takes a more comprehensive approach by managing the entire supply chain on behalf of the pharmaceutical company. This includes overseeing not only logistics functions like order fulfillment and transportation but also strategic aspects such as supply chain optimization, vendor management, and technology integration.

While a 3PL offers specialized logistics services, a 4PL acts as a supply chain integrator, coordinating and optimizing the entire logistics network for the pharmaceutical company.

Looking for 3PL shipping?

Elevate your  pharmaceutical supply chain

Are you a pharmaceutical company seeking reliable and specialized 3PL shipping services to streamline your supply chain operations? Contact ICS today to benefit from our expertise in pharmaceutical logistics, temperature-controlled transportation, regulatory compliance management, and more. Let us help you optimize your logistics processes and ensure the secure delivery of your life-saving medications.